Leadership

As President, Mr. Conn leads National Government Services’ operational excellence in digital health, information technology, and customer services for federal health agencies. With more than 30 years of healthcare experience, including more than 25 years in Medicare administration, he possesses deep policy, program, operational and technical expertise. Over the past four years, Mr. Conn has led the turnaround of NGS to become a growth organization serving multiple clients and agencies.

Ms. Hite-Syed serves as the National Government Services Chief Operating Officer. Jane is leading the organization through a digital transformation that is in alignment with the government’s path to modernization. Jane has a proven record of success in managing change in large organizations and prides herself in starting everything at the most human level. With her guidance, the team is implementing change using human centered design and model-driven development. Jane was recently featured on the FedHealth IT 100 list in 2022 and received the Leading for Impact: Women in Leadership Award in 2019.

Mr. Reardon oversees finance and accounting for Federal Government Solutions. He joined the Elevance Health team in 2005. Throughout Mr. Reardon’s tenure with Elevance Health, he has held various strategic and financial positions. He most recently led the FHPS Finance team and Anthem’s Ohio Local Group Underwriting team. Mr. Reardon has an extensive background in managing financials, accounting teams and organizational budgets, and currently oversees over 60 finance, accounting, and actuarial associates.

Ms. Fleischer oversees National Government Services’ legal, compliance, and contracts teams. She serves as NGS’ Chief Legal Officer and as Corporate Secretary to the NGS Board of Directors. She has over 15 years’ experience practicing law, both domestically and internationally, and has spent the majority her career managing the risk of federal government contractors. Ms. Fleischer oversees a team of legal, compliance, and contracts professionals who have deep expertise in federal government contracting and health, and, under her leadership, they ensure that National Government Services meets the gold-standard of business ethics and compliance in the federal health space.

Ms. Fannin leads the National Government Services’ business development efforts. She is a highly accomplished leader with more than 25 years of experience in healthcare, federal government and government contracting. Ms. Fannin has developed and executed federal strategies and conducted business development across some of the largest government health agencies, including the Department of Health and Human Services, Centers for Medicare & Medicaid Services, the Food and Drug Administration and the Department of Veterans Affairs.

Mr. Cowley oversees efforts to create, communicate, execute and sustain National Government Services’ strategic initiatives. He has over 20 years of experience leading large complex healthcare-related projects within both the private and public sector. Previously, Mr. Cowley built strategic roadmaps for several Fortune 500 companies and federal agencies, including the Office of the Secretary of Defense and the Department of Homeland Security.

Ms. Jiao serves as the National Government Services Chief Information Officer. Judy is leading the NGS organization through a digital transformation based on Human Centered Design, which is in alignment with the government’s path to modernization. With over 20 years of experience in health care industry, she leads a talented and innovative team of software engineering, security, data analytics, IT infrastructure and services, and agile project management to deliver and expand NGS business. Driven by her passion to help people improve their health conditions, she takes pride in providing the best business technology solutions possible to advance the effectiveness and quality of health care.

Ms. Chan is responsible for National Government Services’ business and financial solution contracts including two Centers for Medicare & Medicaid Services (CMS) Medicare Administrative Contracts (MACs) representing approximately 20% of the nation’s Medicare Part A/Part B Fee-for-Service workload, and the World Trade Center (WTC) Payment Contract, which issues payments to members of the WTC Health Program. With over 20 years of healthcare industry experience, Ms. Chan is leading a diverse team of program management, solutions, and communications personnel to expand NGS’ Business Process Solutions footprint in both current and emerging markets. Under her leadership in 2021, NGS was awarded the Health Resources & Services Administration (HRSA) Health Center COVID-19 Vaccine Program Management Office contract positioning NGS as one of a few organizations selected to support the Health Equity mission of the Biden-Harris Administration’s National Strategy for the COVID-19 Response and Pandemic Preparedness. A longtime advocate for the underserved, Ms. Chan leads an initiative within NGS to combine available federal data and emerging technologies to identify and address care deficits in the Northeast.

Ms. Cooper is responsible for National Government Services’ Enterprise Program Management Office, which supports Quality, Audits, Reporting and Predicative Analytics, Portfolio/Program Management and Process Improvement across the business. For more than 25 years, Ms. Cooper has helped drive business strategy to reality for some of the largest healthcare providers and consultants. Ms. Cooper is certified as a Project Management Professional (PMP).

Dr. McKinney serves as the Chief Medical Officer for National Government Services. He is a board-certified family physician with over 18 years of full time and part time practice experience. Additionally, he has been a Contractor Medical Director in the Medicare program for over 20 years. Dr. McKinney oversees Clinical Operations which includes six contractor medical directors, medical review, clinical reviewers for appeals and claims, medical policy unit, administrative law judge appeals unit, CERT team and the clinical data unit. He also serves as clinical liaison for National Government Services with the Centers for Medicare & Medicaid Services.

Ms. Yager leads National Government Services’ Digital Health Strategy and Contracts for our federal health agencies. As a strategic business management executive with over 27 years of dedicated Health IT experience in federal and commercial healthcare, she is known for creating and delivering innovative enterprise strategies and performance-driven solutions for our clients. She leads a transformational, high value digital portfolio by championing growth, vision, strategy and execution. Ms. Yager has a record of proven results in creating technological and operational advantages, strategic partnerships and internal process and product improvements. Ms. Yager has served on several boards of directors and received multiple leadership recognition awards, in addition to industry recognition as a published author.